Robotic Process Automation (RPA)
Enhance your work efficiency by using RPA today!
RPA is a technology application aimed for automating business processes. It aims to replace repetitive tasks performed by humans, with a virtual workforce. Humans then make judgmental calls, handle exceptions and provide oversight. Customers can perform interactions, transform data, derive content and eliminate human errors by simply deploying a digital workforce. RPA is time and cost-saving, and can enhance customer responsiveness by automating labor-intensive and repetitive tasks across the business. RPA is always customizable according to your needs.
An RPA robot costs a fraction of a full-time employee (FTE) and can work 24X7X365, which translates into a cost reduction of 35-65% for onshore process operations and 10-30% in offshore delivery.
Enhanced Ability to Manage
RPA brings improved governance & compliance, through improved processes & data security, and enhanced disaster recovery.
RPA does not require any major IT architecture changes or deep integration with the underlying systems. It offers a reliable, but fast and cost efficient way for a “light weight” integration into processes and IT assets.
Improved Service Delivery
RPA boosts the quality of services delivered by minimizing manual intervention, errors & work duplication while rapidly decreasing processing times = increasing capacity.
Better Customer Experience
Increasing service quality up to a 100% accuracy rate due to high repeatability and zero fatigue; decreasing delivery time of up to 90% in cycle times.
Insights and Analytics
All activities performed by robots can be logged and interpreted through customized reporting tools, for the most part providing visual dashboards that can be adapted for each operational requirement.
Scalability and Flexibility
Once a robot is trained, additional robots can be deployed quickly for either no extra or minimal cost. Scaling the robots up or down due to volume fluctuation takes place in a matter of minutes.